Our Works / AI

AI-powered moderation tool for online communities

Pixel8Labs deployed AI-powered community moderators across 3 communities on Discord and Telegram, each with a customized personality and knowledge base.

The Challenge

Online communities run 24/7 across time zones. Human moderators can’t cover every channel, and generic chatbots erode trust. Each community had a distinct culture and needed a moderator that could engage authentically.

Our Approach

We built AI moderators with custom knowledge bases and personalities for each community. Each bot handles first-line support, answers project-specific questions, flags issues for human review, and keeps conversations going during off-hours.

Deployments

3 communities (Discord + Telegram)

Core Feature

Per-community personality and knowledge base

Coverage

24/7 moderation across time zones

Scope

AI Training, Knowledge Base, Deployment, Maintenance

Tech Stack

LLM fine-tuning, Custom knowledge bases, Discord API, Telegram Bot API, RAG pipeline